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Every hosting company sells uptime, and almost every hosting company sells it with a number: 99.9%, 99.99%, occasionally five nines. The number is presented as the answer to a question, and it is worth being precise about what question it actually answers. It answers: how often did our server respond to a request? The question a business owner is actually asking is: how often was my website working? Those are not the same question, and the gap between them is where most real downtime lives. A WordPress site can return a clean HTTP 200 response with a white screen where the content should be. It can serve a homepage perfectly while the checkout throws a fatal error. It can load in two seconds for a visitor in Toronto and time out for a visitor in Halifax. It can look entirely healthy while the contact form has been silently failing to send for eleven days. Under every uptime SLA in the industry, all four of those sites were up. This article is about the difference. What actually takes WordPress sites offline — which is almost never a hardware failure — what a managed environment genuinely prevents, what it demonstrably cannot prevent no matter what the sales page says, and how to monitor your own site in a way that catches the failures the uptime number is blind to. It is written for Canadian business owners and the people who look after their sites: the ones who have been told managed WordPress hosting is more reliable, and want to know specifically what that buys and where the limits are. What an uptime SLA actually measures Start with the arithmetic, because most people have never done it. SLA figure Downtime allowed per month Per year 99.0% 7 hours 18 minutes 3 days 15 hours 99.5% 3 hours 39 minutes 1 day 19 hours 99.9% 43 minutes 8 hours 46 minutes 99.95% 21 minutes 54 seconds 4 hours 23 minutes 99.99% 4 minutes 19 seconds 52 minutes 36 seconds 99.999% 26 seconds 5 minutes 15 seconds Two things jump out. First, the difference between 99.9% and 99.99% is not a rounding detail — it...

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Most advice on building a retail brand is about how things look and feel. Colour palette, typography, store layout, shelf presence, packaging, the tone of the signage, the workshop where everybody agrees on three adjectives. It is a large and well-developed body of work, and for a physical shop it is largely correct — when the customer is standing in your space, the space is the brand. Then the customer is not standing in your space. They are on a phone, on a bus, at 9:40 on a Tuesday night, with your site half-loaded and a payment method you do not accept. Nothing about your colour palette is relevant to what happens next. This article is about that second situation, which is now where most of a retail brand's damage occurs. Not because design does not matter — it does — but because design is the part everyone already works on, and the failures that actually destroy trust are almost entirely invisible to the business until a customer tells them, or does not. Written for Canadian retail businesses running a website alongside, or instead of, a physical location. It covers what breaks, in rough order of how badly it damages you, and what the infrastructure underneath has to do to stop it. What ‘brand’ becomes once the store is a website The useful starting point is to be precise about what transfers from physical retail and what does not, because a great deal of retail branding advice is written as though the online version is the same exercise on a smaller screen. It is not, for one structural reason. In a shop, staff absorb the failures. Online, nothing does When something goes wrong in a physical store — an item is out of stock, the card terminal is slow, the queue is long, the price on the shelf does not match the till — a person intervenes. They apologise, they check the back, they offer an alternative, they honour the shelf price. The failure still happened, but it was absorbed, and the customer's memory of it is mediated by someone who was visibly trying. Online there is no one on...

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Some people enter the crosswalk and they have both crossed the road and are 80 meters down the opposite sidewalk when the light changes. Other people just barely cross it in time, and some step onto the curb even a few seconds afterwards. Those people who need the entire crossing time to do it tend to be older and have less pep in your step. No one expects them to be speedy, and they’re going to be accommodated by motorists. Websites never enter crosswalks, but ones that aren’t 80 meters down the opposite sidewalk within a few seconds of a server request are not going to be tolerated - even if they’re old. This is why there’s a focus on fast WordPress hosting in Canada. Even more of a focus if someone has an eCommerce website for their small business and they know full well that having a sluggish site is going to mean plenty of potential customers reel the browser back and go elsewhere. The first reason they’re going to want to have the best hosting for fast websites in Canada is because they want to be retaining those visitors and getting the chance to sell them on whatever it is they have to offer. The viability of their business often depends on it, but the second reason is because they also know that faster loading website pages contribute to better search engine rankings too. Which is another huge consideration, because if a business is coming up in the first pair of search engine result pages when people search for a provider who’s in that type of business then the chances of them making sales goes up exponentially. This is because people usually never go past the second page of their search engine results. WordPress business sites that are on managed WordPress hosting will have better SEO on an ongoing basis because that’s a part of what you get when you pay more for that type of web hosting. Indeed, managed web hosting takes a LOT off your plate and for a lot of people that’s worth what they pay for it. We have always really promoted it here,...

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The long-standing way of thinking as to whether or not something is reliable, or someone is reliable is different. If something is reliable then the tool, implement, or device is going to work, while that someone is a person you can count on that person to be available and capable when you need them. Any business website will need to have secure hosting for brand reputation, but web hosting isn’t a tool, an implement or a device either. It’s really more of a resource for businesses and personal interest ventures. And an invaluable one for businesses because without it your website is nowhere to be found. There is also a lot that goes into building a brand for businesses, and the way any of them make themselves visible and identifiable online is a core part of having a legit brand. You can say quite fairly that your web hosting is not as much of a part of your brands as your logo or other visuals, for example, but it is something of a part of it in a much more indirect way. And it ties back into the idea of being reliable, but in this case it has more to do with how prospective customers expect that you’ll have yourself and your products/services/whatever readily available for them to look over and compare online. They expect you to be reliable in this way. Every site that allows for transactions via the site is going to need to have the right protocols in place, and that starts with SSL certificates. You may also need to be considering data privacy compliances as per PIPEDA, and GDPR regulations. Of course your brand would suffer if there were any repeated incidents of sensitive data being taken after your site is the result of a cyber security attack, and one thing we like to tell new customers with a business site in mind is that one of the many advantages of VPS hosting is that there’s a higher tier of website security that comes with that type of webs hosting. What we’ll do with this week’s entry is look at how your hosting choices and factor...

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Coaches are evaluated nearly exclusively on results, and consultants will also have a lot of expectations put on them by clients. Whether you’re a coach or a consultant you will most likely be putting the bulk of your time and energy into getting results for those people who are trusting in you to make their performance better. That may mean you don’t have a lot of time that’s unspoken for from one week to the next, and it’s also quite likely you have a website that you use to make you visible and promote your services. If that’s a WordPress website then we have valuable information to share about secure WordPress hosting solutions and why managed web hosting may be the best fit for coaches and consultants. More specifically why managed WordPress hosting in Canada is such a good fit for busy career professionals who understand full well that their website is an integral part of the success and growth of their career. Which is almost always the case for people who are self-employed as individual service providers like coaches or consultants would be. The lion’s share of new business will be coming to you via the website, and having your site coming back higher in search results is going to be of immeasurable value for people like you. Better SEO is just one of the many benefits that you will get with managed web hosting. And while this type of web hosting will obviously be more expensive, it tends to be money well spent for these types of professionals. This is because the entirety of everything needed for the site to the operating at its best is taken care of for you. The value gained in that gets even bigger if that coach or consultant isn’t web savvy at all and had just enough proficiency to be able to build a simple WordPress website for themselves. That’s pretty standard, and perfectly fine as for a lot of these people a flashy and fancy site just isn’t needed. There are all sorts of benefits to having managed Wordpress hosting, and among them is that when you’re with a provider like...

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Size is often the primary determinant in whether or not something ‘fits’ for us. But if that’s to apply for web development then the size is only a part of whether the site has a good fit with the web hosting it’s sitting on. Resource availability and platform stability are really the two more pivotal factors in that. The one that is going to be factoring in most prominently for those in the standard shared hosting vs VPS hosting evaluation is if your site is going to have those needed resources if you go with the shared option. But for web developers who are assembling a business website the top issue is usually application stability. We’ve got your best choice for Linux hosting for developers and agencies right here. In a lot of way Linux hosting is something of the default option for web hosting, and it’s the platform that most Canadian web hosting providers will put the bulk of their investment into as so many of their customers will choose to have it. For those with a small business website it often makes sense to go with managed WordPress hosting Linux because the managed part of that means that you’re paying for the web host to oversee the optimization of your website at all times. Without getting into the workings of why that’s a good thing, you can just understand that it’s going to mean greater numbers of potential customers coming into your website for all sorts of reasons. Linux hosting is going to be legit nomination for the best hosting for WordPress developers, and there are specific aspects of the platform that really lend itself to the maximum efficient deployment of WordPress. So that’s what we’ll look at with this week’s blog entry here, going over all the reasons why developers prefer Linux hosting for application stability. Plugins and applications are central to most WordPress sites nowadays and are a often a big part of their core functionality. So this is something that many DIY webmasters will likely take an interest in if they are at the start-out stage of the web development process. PIPEDA compliant hosting for...

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Here in Vancouver we are a port city, so seeing stack upon stack of containers at the port on Burrard Inlet just outside downtown is normal for us. But those aren’t the types containers we’re talking about if the subject is web development for WordPress sites. We’re very familiar with those types of containers to based on the fact that we’re one of the best Canadian web hosting providers. Web development isn’t our area of expertise, but the nature of what we do means there’s plenty of crossover with these subject matters. We are who you want to look to if you’re needing affordable WordPress hosting solutions, and containers can represent and option to traditional hosting for WordPress. There are plenty of small businesses with basic WordPress websites that will be fine with those traditional hosting plans though, and for a good many of them shared web hosting will meet their needs just fine. At the same time for sites that are little bigger and have a lot more riding on them it’s often a situation here 4GoodHosting managed WordPress plans are going to be the better choice. That’s because nearly the entirety of everything needed for ongoing website optimization and regular audits for security and other aims is taken care of by the web hosting provider. If you are a business and you’d prefer to be preoccupied elsewhere while knowing your site is being optimized at all times then managed web hosting is best. For some, however, it may be that they have someone on staff that has a sufficient amount of web design knowledge and ability. If so then it may be that using containers can be a realistic approach to getting more out of your site setup as compared to just keeping it on traditional hosting. So what we’ll provide with this week’s blog entry here is an evaluation of the advantages and disadvantages of using containers or going with with a traditional hosting arrangement. Before doing what we’ll quickly mention as well that if your site is handling eCommerce transactions then you may need to be ensuring you have PIPEDA compliant hosting in Canada too. Best...

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Having wind in your sails means that you have resources working to your advantage in a natural way, and beyond the nautical reference as the literal meaning to that it can be applied to web development and WordPress websites too. If you are deploying WordPress and you’re putting something together that’s beyond a basic blog publishing platform for the website then there are going to be times where it’s going to be advantageous to be benefitting from natural momentum. In this instance we’re using the analogy to talk about CI/CD Workflows and with this week’s blog entry here we will go into detail about how managed WordPress hosting with CI/CD is such a good choice for WordPress site development. These workflows automate the software development lifecycle, from code commit to production deployment, and what’s most notable in the context of WordPress development for a site is the ability to be facilitating continuous deployment. All of that will be dependent on the developer committing code to a shared repository, and this is what’s meant when someone is said to have ‘established the pipeline’ for WordPress deployment. Managed hosting for developers tends to be a better choice because there are going to be frameworks in place via the web hosting provider that make all of this a more expedited process. The builder is still going to need to have a fair degree of WordPress web development savvy, however, and we’ll assume that applies to you if you’re going to be reading further here. Manual approval is going to be required for automated deployment to production too, but once you’re at the point along the production timeline then it tends to be clear sailing the rest of the way. We’ll stop with the seafaring references now and get right into focusing on the best approaches to using these workflows, along with why it’s best to do so when you’re already got the site sitting on a managed web hosting arrangement. We’ve talked about the need for PIPEDA compliant hosting in Canada in previous entries here as well, and a quick reminder that if your site is going to be serving eCommerce interests and...

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It is said that everything gets its start somewhere, and unless we’re talking about something ethereal, existential, or unexplainable then that tends to be true. The source of whatever it is that’s being discussed is going to have great significance for the quality of what’s being delivered from that source. This is true for digital content and the ideal functionality of websites. Where that page content and similar site components get their start is from the site database, and if having a site that can operate at full-throttle for customers is important then managed WordPress hosting for fast database performance is likely the way you’ll want to go. We’ve gone at length here about why managed web hosting tends to be money well spent for businesses that may have started small, but are getting bigger all the time. Make the investment in getting the most out of your website and you can have that assurance that it’s being optimized at al times, and this will included regular audits of your database and determining what needs to be done so that it’s able to ideally serve as the source for all the information needed for server requests. Which is only just a part of the picture with what goes on as a site works to provide a user experience for people who may become purchasing customers. So the recommendation is always there, but we also know that there are plenty of small business owners who have a sufficient amount of know-how when it comes to website maintenance. So if you choose to stay on a shared hosting arrangement then it’s good to be knowledgeable about the best database optimization techniques for WordPress, and then utilize that information any time you review your site and determine that you’re not getting the most out of your database for whatever reason. This is what we’ll look at with this week’s blog entry. What we can say in advance of getting into the meat of this subject is that much of what’s effective for database optimization is not difficult at all, and often is quite straightforward. Let’s get right into it, and before this entry...

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In the context of human interactions there’s a very clear distinction between an inquiry and a request, but in the digital realm there’s much less of that firm difference as it relates to web servers handling queries / requests made for a website. This is what is involved in that for laypeople who aren’t especially web-workings savvy. When you use your mouse or trackpad to click through to a website via search page results - or to move from one webpage to another once you’re in the website - there are database queries made to the server that’s operated by the web hosting provider. This starts to explain why having a good Canada-based WordPress hosting provider is a must for any small business considering all will have websites. These database queries need to be both delivered and responded to with sufficient speediness, because if they are not handled this way then user experience declines significantly. There’s much to what’s possible there, but the primary way in which the click-through person staring at their smartphone, notebook, or desktop is going to be disillusioned is with slow page loading speeds. And we’ll also skip over a lot of what else undesirable can occur and tell you directly that VPS hosting optimized for WordPress is a surefire way to ensure this doesn’t happen for your small business website. Which is plenty important, as web users and potential customers tend to be impatient and intolerant with this sort of stuff. If they’re looking for an online retailer or service provider and they’re directed towards you it is often the case that you only have one chance to make a good first impression on them. If your WordPress site is slow to load and then similarly slow to operate for them once they’re there then it will usually result in them moving on fairly quickly. If you’re in a business where there is plenty of of competition and plenty of other websites showing up in those same SERPs then it’s very unlikely they’ll be back. So what we’ll do with this week’s blog entry is discuss how slow database queries kill WordPress performance, with an...

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