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Category: Domain Related

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reading time Reading Time: 50 minutes

Two things are worth establishing before any discussion of how to scrape a website. The first is legal, and it is the reason most guidance on this subject is unsafe reading for a Canadian business. Almost every web scraping article, tutorial and vendor page assumes American law. In the United States, fair use is an open-ended standard that courts apply case by case, and several recent decisions have gone in favour of large-scale data collection. Canada has no equivalent. Fair dealing under the Copyright Act is a closed list of specific purposes, and Canada has no text and data mining exception at all. The federal government has consulted on introducing one; it has not done so. A Canadian business scraping copyrighted material for a commercial purpose that does not fall within the enumerated categories is on considerably weaker ground than an American business doing the same thing, and no amount of "web scraping is legal" content written in California changes that. The second is about the word "better." A large part of the scraping industry defines better as harder to detect: rotate through residential IP addresses, spoof browser fingerprints, defeat the CAPTCHA, make your bot indistinguishable from a person. That is the business model of several of the tools you will find recommended, and this article does not cover it. Not out of squeamishness, but because it is a bad engineering strategy as well as a legally exposed one. It produces systems that are expensive, fragile, permanently one step from breaking, and dependent on infrastructure of dubious provenance. The better ways are duller and they work. Check whether the data is already available in a form you are welcome to take. Read the terms before you write the code. Identify yourself honestly. Make fewer requests. Cache what you already have. Fail gracefully. Store less than you could. These practices are more reliable, cheaper to maintain, and far less likely to end in a letter from someone's lawyer. This guide covers both, because for most readers here both apply. The first half is about collecting data from other people's sites. The second half is about the other side of the same...

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reading time Reading Time: 55 minutes

Black Friday falls on Friday 27 November this year, with Small Business Saturday on the 28th and Cyber Monday on the 30th. The six weeks that decide how that weekend goes for your website begin on 12 October — which, conveniently or otherwise, is Thanksgiving Monday. Realistically you start on the Tuesday. Most Black Friday advice for small businesses is about the offer. What to discount, when to email, how to segment the list, how to write a subject line that gets opened. That advice is useful and it is also everywhere. What gets far less attention is the thing all of it depends on. A promotion that works is, by definition, a promotion that sends more people to your website in a shorter window than at any other point in the year. The website is the part almost nobody stress-tests until it fails. And it usually does not fail in the way people expect. Sites rarely fall over on Black Friday. They get slow. Product pages still load, but the cart takes eleven seconds. Checkout times out on the third attempt and the customer gives up. Order confirmation emails arrive an hour late, so support spends the afternoon fielding "did my order go through" messages. Nothing registers as an outage, so your uptime monitor stays green and you never learn what it cost. You just have a disappointing weekend and no explanation for it. What follows is how to prepare your website for Black Friday, as distinct from how to prepare the promotion. This guide covers the other half of the job. Black Friday website preparation, in the sense that matters here, is the infrastructure and performance work that has to be finished before the marketing calendar takes over. Each of the six weeks below has one task, and the order matters, because the later weeks assume the earlier ones are done. Why this is the half that gets skipped Partly because it is less fun than designing a promotion, and partly because the consequences are invisible until they are not. But mostly because the numbers everyone quotes are the wrong numbers. The Canadian picture from last year is...

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Most advice on building a retail brand is about how things look and feel. Colour palette, typography, store layout, shelf presence, packaging, the tone of the signage, the workshop where everybody agrees on three adjectives. It is a large and well-developed body of work, and for a physical shop it is largely correct — when the customer is standing in your space, the space is the brand. Then the customer is not standing in your space. They are on a phone, on a bus, at 9:40 on a Tuesday night, with your site half-loaded and a payment method you do not accept. Nothing about your colour palette is relevant to what happens next. This article is about that second situation, which is now where most of a retail brand's damage occurs. Not because design does not matter — it does — but because design is the part everyone already works on, and the failures that actually destroy trust are almost entirely invisible to the business until a customer tells them, or does not. Written for Canadian retail businesses running a website alongside, or instead of, a physical location. It covers what breaks, in rough order of how badly it damages you, and what the infrastructure underneath has to do to stop it. What ‘brand’ becomes once the store is a website The useful starting point is to be precise about what transfers from physical retail and what does not, because a great deal of retail branding advice is written as though the online version is the same exercise on a smaller screen. It is not, for one structural reason. In a shop, staff absorb the failures. Online, nothing does When something goes wrong in a physical store — an item is out of stock, the card terminal is slow, the queue is long, the price on the shelf does not match the till — a person intervenes. They apologise, they check the back, they offer an alternative, they honour the shelf price. The failure still happened, but it was absorbed, and the customer's memory of it is mediated by someone who was visibly trying. Online there is no one on...

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A proxy server is a computer that makes requests on behalf of something else. That is the whole idea, and everything else is detail. The reason proxies confuse people is not that the concept is difficult. It is that one word has been stretched to cover several genuinely different technologies that happen to share that one behaviour. The software filtering web traffic on an office network, the service sitting in front of a busy website distributing traffic across servers, the thing someone buys to scrape product prices, and the layer terminating encryption at the edge of a content network are all called proxies. They do not do similar jobs. Most explanations of proxy servers make this worse rather than better. They list types without explaining what distinguishes them, they repeat the claim that a proxy encrypts your traffic (which is usually false), and they treat proxies and VPNs as near-synonyms (which they are not). By the end you know more words and no more mechanics. This guide takes the opposite approach. It explains what a proxy actually does at the level of the request, distinguishes the two fundamental directions a proxy can face, works through the types properly, is specific about what happens to encrypted traffic, and is honest about what proxies can and cannot protect. It also covers the parts that matter for a Canadian business in particular, including where a proxy sits relative to your data and what that means for the privacy commitments you may have made to your clients. The definition, and the request path A proxy server is an intermediary that receives a network request, forwards it to its destination on the requester's behalf, receives the response, and passes that response back. The two endpoints communicate through it rather than directly with each other. Walk through what happens without one first. You type an address into your browser. Your device resolves the hostname to an IP address, opens a connection to that address, sends an HTTP request, and receives a response. The web server sees your IP address, because your device is the thing talking to it. Now insert a proxy. Your browser is configured...

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reading time Reading Time: 35 minutes

If you have spent an evening comparing website builders, you have probably noticed that almost everything written about them is published by a company that sells one. That does not make the advice wrong. It does mean one question rarely gets a straight answer: what happens to your website if you decide to leave? This article covers what a website builder is and how one actually works, which is the easy part. It also covers the parts that get skipped — what you own at the end of it, what a builder does to your search visibility, where your site physically lives, and the specific circumstances in which a builder is the wrong tool. Some of those answers argue against using one. What is a website builder? A website builder is software that lets you create and publish a website through a visual editor, instead of writing the code yourself. You start from a template, add your own text and images, arrange the layout by pointing and clicking, and publish. The builder generates the underlying HTML, CSS and JavaScript on your behalf. That is the whole concept. Everything else — templates, drag-and-drop, AI page generation, built-in stores — is a variation on it. It helps to be precise about what a builder replaces, because the term gets used loosely. A website builder replaces the act of writing front-end code. It does not replace design judgement, copywriting, product photography, or the decision about what your website is for. Those remain yours, and they are the parts that determine whether the site works. One more distinction worth making early, because it causes real confusion later: a website builder is a tool for making a site. Hosting is the service that keeps the site available on the internet. Some builders bundle the two so tightly that they look like one product. Others keep them separate. That difference turns out to matter a great deal, and it is the subject of the next two sections. How does a website builder work? A drag-and-drop website builder sits between you and the code, and it works in four stages. 1. The template establishes the structure You...

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reading time Reading Time: 6 minutes

You’re freer to be a little more indifferent to how your website is performing if you have one for more hobby or avocational purposes. It’s entirely different if you’ve got an eCommerce site and the generating revenue is dependent on that site. It will be where new customers discover you as a retailer or service provider online, and the purchases that you need them to be making will be done there. Every website is going to be nowhere to be found without web hosting, and not all hosting is equal. More often than not these eCommerce business managers will be looking to get the best Linux web hosting. This is because it’s the most ideal fit for the majority of websites, and really the only exceptions to that will be for WordPress websites or ones that are built with Windows architecture. Most sites have a framework that works best with Linux, and so that tends to the best web hosting OS to have propping up you site on the World Wide Web. Ensuring it’s there to be visited anytime and from anywhere, and also for as many visitors as possible at any time. There’s more that goes into having a website handle traffic spikes, but being on the right web host OS is a significant determining factor. With dedicated Linux hosting you’re going be even more defended against any type of site slowdowns or anything else that might lead potential customers to leave and never return. This type of web hosting comes with a higher price, but for many businesses it quickly becomes money well spent as part of their operating budget. The same will apply for managed WordPress hosting is you’re a smaller online business and you are getting by just fine with a WordPress website. You definitely get real value from these options if your website is central to the profitability of your business. So what we’ll do with this week’s entry is look at Linux hosting for eCommerce and go over the most primary feature and advantages that continue to lead people to see that this is the type of web hosting they need to be behind...

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Canadian VPS hosting occupies an awkward middle ground. It costs several times what shared hosting does, it asks more of you technically, and the sales pages describing it are written almost entirely in specifications that mean nothing until you know which of them constrains your site. So this guide is organised around the decision rather than the product. The first question is whether you need a VPS at all, because a large share of businesses who buy one did not need to and a smaller share needed one two years before they bought. The second is managed or unmanaged, which is the choice people most often get wrong and the one with the largest hidden cost. Only then do specifications matter. It also covers what a VPS genuinely fixes and what it cannot touch, since the most common disappointment with a VPS upgrade is a site that is still slow afterwards. That outcome is predictable in advance, and predicting it correctly saves the money. The Canadian dimension is real but narrower than most hosting marketing suggests: latency for Canadian visitors and data residency are genuine considerations, and a Canadian IP address is not a search ranking advantage. Both are covered honestly below. What a VPS actually is A virtual private server is a partition of a physical machine with resources allocated to you specifically. You get a defined amount of CPU, memory and storage, your own operating system instance, and root or administrative access. Other customers share the same hardware, but not your allocation. That last distinction is the whole product. On shared hosting, your site's performance depends partly on what other accounts on the machine are doing, because CPU and memory are pooled. On a VPS, your allocation is yours whether the neighbours are busy or idle. You are buying predictability rather than raw speed. Type Resource model What you manage Typical fit Shared Pooled across many accounts Nothing below the control panel Brochure sites, low-traffic blogs, early-stage businesses VPS Allocated to you, on shared hardware Depends on managed or unmanaged Growing sites, ecommerce, uneven traffic, custom software needs Dedicated An entire physical machine Full stack, or the provider's...

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reading time Reading Time: 30 minutes

The Memory Shortage and What It Means for Your Hosting Costs If your hosting renewal came in higher this year, or your provider quietly changed what a plan includes, there is a specific reason and it is not local. The memory that goes into servers has become dramatically more expensive, and the cause is a deliberate industry-wide reallocation of manufacturing capacity toward artificial intelligence hardware. This matters to anyone running a website because server RAM is a primary input cost in hosting. When the price of that input rises steeply and stays there, it eventually shows up in what plans cost, what resources they include, and how readily a provider will hand you more capacity. Understanding the mechanism helps you plan rather than simply absorb it. As a Canadian web hosting provider we buy this hardware, so this is a cost pressure we are dealing with directly rather than reporting on from a distance. What follows is the honest version: what is actually happening in the memory market, why this shortage is structurally different from the one in 2020 to 2023, how long the people who make the chips expect it to last, and the practical steps that reduce your exposure. Several of those steps will save you money whether or not memory prices ever fall. One note on figures. Every number below is attributed to its source, and the memory market is moving quickly enough that some will be out of date within a quarter. Where forecasts are cited they are forecasts, not outcomes. What is actually happening in the memory market The short version: three companies make almost all the world's DRAM, and they have moved a large share of their manufacturing capacity to a different, more profitable product. Everything else follows from that. High Bandwidth Memory, or HBM, is a specialised form of DRAM used in AI accelerators. It commands substantially more revenue per silicon wafer than conventional server and consumer memory. Faced with that gap, Samsung, SK hynix and Micron have reallocated wafer capacity toward HBM, which is a rational commercial decision and which reduces the supply of the ordinary DRAM that goes into servers, laptops...

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Most guides to Google mobile-first indexing are written as though it were coming. They tell you to prepare, to audit, to make the transition. That framing is several years out of date: Google announced the completion of the mobile-first indexing migration in October 2023, in a Search Central post titled “Mobile-first indexing has landed”. There is nothing left to prepare for. Google crawls and indexes the web with its smartphone crawler, and the mobile version of your pages is the version that determines what gets indexed and how it ranks. That is simply the current state of Search, not an upcoming change. Which changes the useful question. It is no longer “is my site mobile-friendly?”, and Google reinforced that by retiring the tool that answered it. It is now something more specific and more consequential: does the mobile version of your page contain everything Google needs to index, and can a person on a mid-range phone on mobile data actually use it? Those are different questions with different answers, and most sites that pass the first fail the second. This guide covers what mobile-first indexing actually means, the widely repeated misconceptions about it, the tools Google has retired and what to use instead, and the failure mode that causes real ranking damage. Mobile SEO in 2026 is largely about content parity, and almost nothing about a binary friendliness verdict. What mobile-first indexing actually means Mobile-first indexing means Google uses the mobile version of your content for indexing and ranking. Googlebot crawls as a smartphone user agent, renders the page as a mobile browser would, and indexes what it finds there. The single practical consequence, from which nearly everything else follows: if content exists on your desktop layout but not on your mobile layout, Google may not see it at all. Not rank it lower. Not see it. A page whose mobile version hides half its content is, from Google's perspective, a page with half that content. Three misconceptions worth clearing up “There is a separate mobile index.” There is not. There is one index, built from the mobile version of pages. Your desktop rankings are determined by what Google found...

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reading time Reading Time: 31 minutes

Most phishing advice is written for employees being tricked into paying a fake invoice. Very little is written for the specific person reading this: someone who owns or runs a website, and who therefore holds a set of credentials that attackers value far more than a single fraudulent payment. The distinction matters because the attacks are different. Nobody phishes a small business owner's hosting login hoping for a wire transfer. They do it because a hosting control panel, a domain registrar account or a WordPress administrator login is a durable asset. It can be used to inject spam links into your pages, host phishing content under your domain, redirect your traffic, read your email, or simply hold your business hostage. There is also a consequence specific to website owners that ordinary phishing guidance never covers: if your site is compromised and used to serve malicious content, search engines can flag it, browsers can show visitors a warning before they reach you, and you can lose the organic visibility it took years to build. Recovery is a process rather than a switch. This guide covers the phishing attacks aimed specifically at people who run websites, including a mail-based scam that has targeted Canadian businesses for over two decades and prompted enforcement action by the Competition Bureau. It also covers a verification procedure you can apply to any notice claiming to be from your host, registrar or Google, and what to do in the hours after someone in your organisation clicks something they should not have. Why website owners are a specific target It helps to understand what an attacker is actually buying with your credentials, because it explains which accounts they go after and how hard they will work. Account compromised What the attacker gains Why it is valuable to them Hosting control panel File access, database access, email accounts, DNS in some configurations Total control of the site. Can inject content, install backdoors, and read anything stored Domain registrar DNS records, nameservers, ability to transfer the domain away The most damaging of all. Control the domain and they control the site and the email, regardless of who holds the hosting...

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