4GoodHosting Security Practices

4GoodHosting.com, Inc. ("4GH") is a Canadian web hosting company. The safeguards below apply to all 4GoodHosting services, including shared hosting, VPS hosting, and dedicated servers (collectively, the "4GH Service"). This page should be read together with our Privacy Policy and Acceptable Use Policy .

All 4GoodHosting web servers are located in our data centers in Vancouver, British Columbia and Toronto, Ontario. These facilities provide controlled physical access, environmental controls, and redundant network connectivity. We do not host customer data outside of Canada.

Because customer accounts, websites, email, and databases are stored exclusively on servers in Canada, hosted data remains subject to Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Limited billing information may be processed by our payment providers when you make a payment.

Sensitive information submitted through our website, such as payment details, is encrypted in transit using TLS (HTTPS). SSL/TLS certificates are available for all hosted websites, and our ordering and billing systems operate over encrypted connections. For details on how we handle card payments, see our PCI Compliance page.

Access to personally identifiable information is limited to employees who need it to perform a specific job, such as billing or customer support. Administrative access to servers is restricted to authorized technical staff and is authenticated. Customers control access to their own hosting accounts through their cPanel and billing credentials.

Our hosting platform is maintained and monitored by our technical team, backed by our 99.9% uptime commitment. Backup facilities are available across our hosting plans, and customers can also create and restore their own backups at any time through cPanel. We recommend that customers maintain their own off-site copies of critical data as part of a sound continuity practice.

We do not use customer personal information, hosted content, or the contents of customer accounts to train artificial intelligence or machine learning models, and we do not sell or provide this data to third-party AI providers.

If you believe you have found a security vulnerability in a 4GoodHosting system, or suspect that an account or service has been compromised, please contact us immediately at privacy@4goodhosting.com or by telephone at 1-866-708-4678 . Please include enough detail for us to reproduce and assess the issue. We ask that you report issues to us privately and allow us a reasonable opportunity to remediate before any public disclosure.

Any changes to these Security Practices will be posted on this page and will supersede this version.