Crafty Syntax Web Hosting
Customer Support Software
Crafty Syntax Live Help (CSLH) is an open source live support solution that
helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. Crafty
Syntax includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used.
Crafty Syntax Live Help is free and is progammed in PHP with Mysql for the
datatabase. Other highlighted features include the ability to create your own questions, auto inviting visitors, referer tracking, page tracking,
ability to view what the customer is typing as they type, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses,
Customizable graphics, and multiple operators.
If you would like to see Crafty Syntax in action you can view a demo install at
Crafty Syntax
- It's free with all business web hosting accounts as well get a free domain name.
- It runs on your own domain website that is hosted with us.
Other Features :
- Unlimited operators, departments, and users
- Live Support with visitors on your site in real time
- Proactive chat invites
- Typing Preview to see what is being typed as it is being typed
- Chat Transcripts and Logging
- page and referer Tracking
- Canned Messages
- And many more...
Screen Shots