Transfer Information
1. Make sure that you have access to the email address listed as the admin contact for the domain.
Our transfer process is email verification based, so if your email address listed for the administrative contact of the domain is not current, the transfer will fail.
2. Make sure your domain name is not expired.
It is advisable to initiate your transfer at least 7 days prior to expire date, so there will be enough time to complete the process.
3. Remove privacy protection from the WHOIS information ( Only applicable to non .ca TLDs ), as this tends to divert the verification email to a non-responding admin address.
4.Make sure your domain name is not locked at the current registrar.(many registrars will automatically place a lock on the domain for security)
5. All .ca .com .info, .us ,.biz and .org transfers require an authentication code when transferring domains to us. You can obtain an EPP authorization code from your current registrar (where the domain is currently registered).
6. We cannot transfer domains that are less than 60 days old.
If you registered your domain within the last 60 days, please wait until after 60 days before starting a transfer to us. We'll still be able to host your website
8. Domain transfers add 1 year onto your expire date, so you don't lose any time you have paid for.
