Categories

Billing & account
1
cPanel & websites
11
Domains & DNS
3
Email
8
Getting started
4
Presales
4
Security
4
VPS & servers
1
WordPress & apps
3

  Categories

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket
Portal Home  /  Knowledgebase  /  cPanel & websites

cPanel & websites

cPanel tools and website management.

11 guides
cPanel Email setup DNS & domains FTP All categories →

Articles in this category

Direct articles at this level · 11 shown
How do I change my PHP version?
Our servers use the CloudLinux PHP Selector so you can pick the PHP version and extensions for your site.Log in to…
How do I force HTTPS on my website?
Once an SSL certificate is installed for your domain, visitors should use https://. You can redirect all HTTP traffic…
How to create and restore a cPanel Backup
We keep nightly backups on hosting servers; retention can vary by plan. Confirm current retention with support.You can…
Publishing a RapidWeaver / RapidWeaver Elements site to 4GoodHosting
Use this when you build with RapidWeaver / RapidWeaver Elements and host on 4GoodHosting.What you needYour site files…
SSL and HTTPS troubleshooting
Use this guide when the padlock is missing, browsers warn, or HTTPS won’t force. To enable HTTPS, order an SSL…
Upload files with SFTP (FileZilla)
Use SFTP to upload site files securely. Plain FTP is obsolete on modern networks.Get credentialsLog in to cPanel.Open…
What is the path to Perl?
/usr/bin/perl
What is the path to my account's public_html directory?
/home/username/public_html/Replace username with your cPanel username. This is the web root for your primary domain.
What is the path to my cgi-bin?
/home/username/public_html/cgi-bin/
What is the path to sendmail?
/usr/lib/sendmail
What userid will my PHP and CGI scripts run under?
On our shared hosting, PHP and CGI typically run as your cPanel user (not as a shared nobody user), which keeps file…
Still need a human?

🇨🇦 Canadian support that answers

Chat or ticket — Vancouver & Toronto team, same timezone as most of our customers. Billing always in CAD.

Open a support ticket

Live chat

Quick questions while you’re in cPanel.

Start chat

Network status

Check incidents before you dig into DNS or mail issues.

View status
← Back to Knowledgebase

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket