How to report a network issue using WHMCS

It is important to notify your clients of any server downtime or network outages, whether expected or unexpected

1) To report a network issue, go to Support

2) Under Network Issues, click Add New

3) Give the Network Issue a Title

4) Specify the Type, Server, Priority, and Status of the issue

5) Choose a Start and End Date

6) Type a description of the issue

Scroll down

7) Then, click Save Changes

The default view is for Open Issues, but the one we made is Scheduled

8) Open the Support Menu

9) Click Scheduled

Network Issues can be closed or deleted using these two links

This is the end of the tutorial. You now know how to report a network issue using WHMCS