Knowledgebase

Before You Start:

You need the names of your incoming and outgoing servers to set up email with a client. Your welcome message contains this information.

1. Make a note of your incoming and outgoing server information.
2. Continue with the procedures outlined below to set up your email client.

To Use an iPhone with Your Email


1. From the Home screen, tap Settings.
2. On the Settings screen, tap Mail, Contacts, Calendars.
3. Tap Add Account....

4. Tap Other.

5. Tap Add Mail Account.

6. Complete the following fields, and then tap, Save.

Name
The name to display on your email.

Address
Your email address.

Password
Your email account password.

Description
A description of the email address to display in the email account list on your iPhone.
7. Tap IMAP or POP.

NOTE: To use IMAP, your email account with us must support IMAP functionality.

8. Enter your Incoming Mail Server information:

Host Name
The incoming server name you noted from Web-Based Email.

User Name
Your full email address.

Password
Your email account password.
9. Enter your Outgoing Mail Server information:

Host Name
The outgoing server name you noted from your welcome message eg "mail.yourdomainname"


User Name
Your full email address.
Password
Your email account password.
10.Tap Save.

*Note you will get a message that says "Cannot Connect Using SSL "Do you want to try setting up the account without SSL" Say Yes!*

Your account is now setup and ready for use.