If you cannot receive messages on MAC OS X Print

 Troubleshooting: macOS Mail Not Receiving Emails

✅ 1. Check Internet Connection

• Make sure you're connected to the internet.

• Try opening a website in Safari to confirm.

 

✅ 2. Verify Account Credentials

• Go to Mail > Settings (or Preferences) > Accounts.

• Ensure your email address and password are correct.

• Click on the Server Settings tab to verify incoming and outgoing server info.

 

✅ 3. Check Incoming Mail Server Settings

Under Mail > Settings > Accounts > Server Settings:

• Incoming Mail Server (POP/IMAP) should be correct:

  • Example: mail.yourdomain.com

  • Username: Full email address

  • Password: Correct password

  • Port: 995 (POP SSL), 993 (IMAP SSL)

  • Use SSL: ✅ Checked

 

✅ 4. Check Mail Connection Doctor

• Open Mail > Window > Connection Doctor.

• This tool shows you any server connection issues.

• If red dots appear:

  • Review the error message.

  • Click Details for more insight.

 

✅ 5. Disable and Re-enable the Account

• Go to Mail > Settings > Accounts.

• Uncheck Enable this account → wait 10 seconds → recheck it.

 

✅ 6. Check Mailbox Behavior and Storage

• Go to Mailbox > Rebuild (for your inbox).

• Check Mailbox > Take All Accounts Online.

• Ensure your disk isn’t full (Apple Menu → About This Mac → Storage).

 

✅ 7. Check Spam/Junk Filters

• Go to Junk folder — sometimes legitimate emails are filtered.

• Also check Rules under Mail > Settings > Rules.

 

✅ 8. Disable Antivirus or Firewall Temporarily

• Some antivirus or firewall software can block incoming email ports.

• Temporarily disable them and check again.

 

✅ 9. Restart Your Mac

Sometimes a simple reboot resolves stuck mail sync or app bugs.

 

✅ 10. Contact Your Email Provider

If everything looks correct but still fails:

• Contact your host (e.g., 4GoodHosting) to check:

  • If the mailbox is full

  • If there are any server outages

  • If they are blocking the connection