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How do I set up my email in Microsoft Outlook?

Guide from Email — written for Canadian customers. Billing always in CAD.

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Before you start

  1. Create the mailbox in cPanel → Email → Email Accounts.
  2. Have the full address and password ready.
  3. In cPanel, open Connect Devices next to the address for exact hostnames and automatic setup scripts.

Recommended secure settings

  • Incoming (IMAP): hostname from the welcome email or Connect Devices; 993; SSL/TLS.
  • Outgoing (SMTP): same hostname; 465 (SSL) or 587 (TLS); SSL/TLS.
  • Username: full email address.
  • Password: mailbox password.

Use IMAP so mail stays synced across phone and desktop. Prefer these secure ports; avoid plain 110/143/25 on modern networks.

In Outlook

  1. Add account → enter email → advanced/manual setup if Outlook does not auto-detect.
  2. Enter the IMAP and SMTP values above.
  3. Enable SMTP authentication (same username/password as incoming).

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