How to manage product reviews and ratings in Magento Commerce

This tutorial will show you how to manage product reviews and ratings in Magento Commerce, and assumes you're already logged in to Magento

1) To manage product ratings, go to Catalog...


2) ...then Reviews and Ratings... and click Manage Ratings


 

This is where you can view all of the ratings for products


3) To add a new rating, click this button


4) Enter a title for the new rating


5) Select where you want the rating to be visible


6) Click Save Rating

 

The rating has been saved


7) To manage customer reviews, go to Catalog...


8) ...then Reviews and Ratings...


9) ...Customer Reviews... and select Pending Reviews


When a customer writes a review for a product, it will show up below until you approve it


10) Click on the review to see more information

 

This page will show you the name of the product reviewed, who reviewed it, information about the rating, and details about the review


11) Approve a review by selecting the option from the menu


12) Click Save Review


 

The review has been saved and will now show up on the product page


13) To view all customer reviews, go to Catalog...


14) ...Reviews and Ratings...


15) ...Customer Reviews... and select All Reviews


 

This page will show all customer reviews regardless of their status


 

This is the end of the tutorial. You now know how to manage ratings and reviews in Magento Commerce

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