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How to see your website's visitor statistics

Guide from Enable Statistics Counter — written for Canadian customers. Billing always in CAD.

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You can see how many visitors your website receives directly from cPanel. It includes several tools for viewing traffic, including visitors, bandwidth, most popular pages, and referrers. If a statistics program is not showing data yet, you may need to enable it first.

View your statistics

  1. Log in to cPanel (see How do I log in to cPanel?).
  2. Scroll to the Metrics section.
  3. Choose a tool:
    • Visitors – recent visitor detail taken from the raw access logs.
    • Awstats – graphical monthly reports (visits, pages, countries, referrers).
    • Webalizer – historical bandwidth and hit graphs.
    • Errors – recent site errors, useful for troubleshooting.

Enable a statistics program

  1. In the Metrics section, open Choose Log Programs (if available on your plan).
  2. Tick the programs you want (for example Awstats) and save.

Note: statistics are processed from the server logs once every 24 hours, so a new website may take a day before reports appear. For real-time analytics, we recommend adding Google Analytics to your website.

Looking for an on-page visitor counter? The old odometer-style hit counters are no longer recommended. For accurate visitor numbers, use the cPanel tools above or Google Analytics. If you want a count displayed on the page itself, most website builders and WordPress visitor-counter plugins offer a widget for this.

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