HESK Web Hosting
Hesk is Free PHP Help Desk Software that runs with a MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website.
Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
If you would like to see HESK in action you can view a demo install at HESK
It's free with all business web hosting accounts as well get a free domain name.
It runs on your own domain website that is hosted with us.
Other Features :
Unlimited personalized accounts for staff
Custom fields in the "Submit a ticket" form
Anti-SPAM checks when submitting a ticket
Powerful ticket search functions
E-mail notifications of new tickets and replies
Rating of staff replies and knowledgebase articles
Autoclose tickets after X days
Easy-to-use web interface
Easy to translate to any language
And many more...